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Neighboring County Clerks Aid Louisville Residents With Services

July 26, 2024 by Mable Cundiff


On Thursday, the Jefferson County Clerk’s Office revealed ongoing issues and closures are due to a Russian ransomware attack.

Employees are still out of the office but are being paid, and the county is feeling optimistic some motor vehicle branches could open back up by Friday or Saturday.

Jefferson County Clerk Bobbie Holsclaw said she is still waiting on a FBI report to find out how much money the hackers are demanding. She said regardless of the amount the agency is not going to pay.

Holsclaw says the agency is optimistic things could change soon, but can’t make any promises they will open by Friday.

Until they resolve the issue, neighboring counties like Oldham, Shelby and Bullitt Counties are all accepting Jefferson County customers, but are prioritizing those with registrations expiring in July.

The clerks remind everyone to bring documentation, driver’s license and proof of insurance for registration renewals before making the trip. They said if you need to transfer titles, make sure you have all of your proper paperwork.

Kentucky county clerks just came back from a statewide meeting and discussed the importance of cyber security. Holsclaw said they felt very confident they would never see an attack of this magnitude.

They ask every customer to call ahead and ensure they can get seen that same day.
Source: WHAS11

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