The Better Business Bureau is warning residents to be cautious of storm-chasing scammers following the devastating tornadoes and storms that struck the region over the weekend.
As storm cleanup and property repairs begin, the BBB warns that out-of-town scammers often target victims. These dishonest contractors may offer quick repairs and then disappear, leaving homeowners with shoddy work or unfinished jobs.
BBB offers these tips for storm victims:
Know your rights: Kentucky residents can contact the Kentucky Attorney General’s office at ag.ky.gov or 502-696-5300 for guidance on rights and responsibilities.
Verify business licenses: Ensure businesses are properly licensed by contacting the Revenue Commission at 502-574-4860.
Check for permits: Many municipalities require a solicitation permit for door-to-door sales. Verify with your local Township or Municipality or call Permits & Licensing at 502-574-3321.
Be cautious of roof inspections: Only trust reputable roofing contractors. Some scammers may create damage to gain business.
Get multiple quotes: Obtain at least 3-4 quotes, and insist that payments be made to the company, not an individual. Avoid paying in advance and be wary of high-pressure sales tactics.
Get a written contract: Ensure the contract includes a price, work details, liability insurance coverage, and a timeframe. Request a copy of the contractor’s insurance certificate.
Use credit cards: Pay by credit card when possible for added protection.
Report price gouging: Report any suspected price gouging related to storm damage to the BBB and the Attorney General’s office.
Beware of FEMA imposters: FEMA does not charge for inspections, and all agents wear ID badges. If in doubt, visit fema.gov or call 202-646-2500.
The BBB also warns local contractors to be on alert, as storm chasers may offer to use their name and reputation in exchange for hefty payments.
Many local businesses regret lending their name once the storm chasers leave behind dissatisfied customers due to poor workmanship or unfulfilled warranties.
Finally, BBB urges consumers to be cautious of scam calls claiming to be from gas and electric companies.
LG&E and KU will never demand immediate payment over the phone to restore or prevent a shutoff, according to a news release.
Always contact your utility provider directly if you have concerns. Do not share financial information with unsolicited callers.
Source: WBKO
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